Shipping & Delivery Policy
Last Updated: March 2026
At Karmayu Healthcare Pvt Ltd, we ensure reliable and timely delivery of our Ayurvedic products.
This policy outlines our shipping process, timelines, and related terms.
1. Shipping Coverage
We currently ship across India. For international shipping inquiries, please contact us directly.
2. Order Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed on the next working day
3. Delivery Timeline
- Metro cities: 2–4 business days
- Other locations: 4–7 business days
- Remote areas: 5–10 business days
Delivery timelines are estimates and may vary due to external factors.
4. Shipping Charges
- Free shipping may be available on selected offers or minimum order value
- Standard shipping charges apply otherwise (visible at checkout)
5. Order Tracking
Once your order is shipped, you will receive tracking details via SMS or email.
You can use this information to track your shipment in real-time.
6. Delays & Exceptions
Delivery delays may occur due to unforeseen circumstances such as weather conditions,
courier issues, or high demand periods. We are not liable for such delays.
7. Failed Delivery Attempts
If delivery attempts fail due to incorrect address or unavailability of the recipient,
the order may be returned. Re-shipping charges may apply.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours
with relevant proof so we can assist you promptly.
9. Contact Us
For any shipping-related queries:
Karmayu Healthcare Pvt Ltd
1299/17, Near Iffco Chowk,
Palam Road, Gurugram,
Haryana – 122015, India
Mail:
info@karmayu.com